STUDENT RECORDS

Student Records Information

The following is a list of the various records maintained on each student and where they are housed. Original documents submitted to the College become a permanent part of a file and will not be returned to the student or sent elsewhere. The College adheres to the privacy of student records as required by the Family Educational Rights and Privacy Act (FERPA).

Hawthorne and Anaheim Campuses (now closed)

Graduates and former students of the Hawthorne or Anaheim Campuses can obtain copies of their academic and financial aid records by contacting Casa Loma College at:

15301 Ventura Blvd, Suite D-100
Sherman Oaks, CA 91403
818-785-2726

Custodian of Records

Casa Loma College is the official custodian of records for Western Institute of Health and Sonoma College. Former students and graduates of these two closed colleges may contact the Casa Loma College Registrars Office for more information.

ADMISSIONS OFFICE
Students’ applications, transcripts, letters of recommendation, admissions disclosures and student profiles are maintained by the admissions office until an admission decision is reached. Records are transferred from the Admissions Office to the Registrar’s Office when the admissions process is complete. Completed records are maintained in the Registrar’s Office by the Registrar.  Admissions records of applicants not enrolled are maintained in the Admissions Office for five years in accordance with the Casa Loma College Record Retention and Disposal Policy.

Contact:
Nicholas Walsh-Davis
Director of Admissions
Phone: (818) 785-2726 ext 208
nicholas.walsh-davis@casalomacollege.edu

FINANCIAL AID OFFICE
The Financial Aid Office maintains a file of records for each student, past and present, receiving financial assistance. Files are held in the Financial Aid Office until the student’s program completion and older files are kept in retention. All financial aid records are retained for a minimum of five years after graduation or withdrawal in accordance with the Casa Loma College Record Retention and Disposal Policy.

Contact:
Christy Ruoff
Senior Director of Financial Aid
Phone: (818) 785-2726 ext 218
george.mcphatter@casalomacollege.edu

George McPhatter
Director of Financial Aid
Phone: (818) 785-2726 ext 205
george.mcphatter@casalomacollege.edu

REGISTRARS OFFICE
The Registrar provides and maintains the quality, accuracy, safekeeping and confidentiality of the official academic records of all students, past and present. From evaluation of transfer credit, collection and posting of grades and attendance to final degree evaluations, all aspects of a student’s academic record are handled by the Registrars’ Office. Academic records are maintained for a period of five (5) years after gradation or withdrawal in accordance with the Casa Loma College Record Retention Policy.

For registrar support and general information on student academic records, contact:

teamregistrar@casalomacollege.edu

Kimberly Duncan
Registrar
Phone: (818) 785-2726 ext 207
Email: kimberly.duncan@casalomacollege.edu

For requests of specific information on student and academic records, transcript requests, verification of enrollment, etc., contact:
Jon Boyer
Operations Manager
Phone: (818) 785-2726 ext 219
Email: jon.boyer@casalomacollege.edu

Kelly Kumar
Assistant Registrar
Phone: (818) 785-2726 ext 202
Email: kelly.kumar@casalomacollege.edu

SECURITY AND CONFIDENTIALITY POLICY
The following persons or groups are authorized access to official records without student consent:

1. College faculty members and other College officials with legitimate educational interests.
2. College officials of other institutions in which the student seeks or intends to enroll.
3. Authorized representatives of federal, state, or local government.
4. Accrediting organization in order to carry out their accrediting functions.
5. The privacy rights of an individual expire with that individual’s death. Accordingly, the disposition of records held by the College and pertaining to a deceased individual is not a FERPA issue but a matter of institutional policy. The College requires that individual seeking records on a deceased student must complete the release form, submit an official death certificate, and submit documentation proving the requester is either a parent or guardian of the deceased student or an executor/executrix of the deceased student’s estate.

RECORDS OF REQUEST
A student must submit a written request to the appropriate department and specify the records to be released, the purpose of the disclosure, and the party and address to which information is to be released. All requests must have the student’s signature.

The College maintains records of request of personally identifiable information. The records of requests include the names and addresses of the person who requested the information and their legitimate interest in the information. The records of disclosures and request for disclosures are considered part of students’ academic records; therefore, records of disclosures and request for disclosures follow the student record retention policy.

STUDENT RECORD RETENTION
Each student transcript is a permanent document of the College and will be maintained indefinitely. All other student records are maintained in accordance with the Records and Retention and Disposal Policy and Schedule.